Shipping Policy

 

USPS Priority Mail 2-3 Day Shipping is free. If the product can’t fit into a priority mail medium flat rate, then additional charges will apply as shipping charges will be based on the weight of the package.

International Shipping starting at $45. Typically delivery will take 6-10 business days.

There are faster options we can use. Please contact us at barkha@thebollywoodclosetusa.com if you need expedited delivery. Additional charges will apply.

Taxes and Duties

Taxes and duties are calculated according to your shipping destination and are borne by the customer. 
Please note taxes and duties are chargeable as applicable. 
Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Please note we are unable to advise the duty amount.

If the country of shipment is within India, all prices are shown inclusive of tax. All other countries are shown a price excluding taxes.

For more information, please write to us on barkha@thebollywoodclosetusa.com

We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes, then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by The Bollywood Closet and transfer of responsibility in the same way.

Note:*

  1. Delivery timelines are approximations and timely delivery is depending on the courier service and the border patrol services of each country. The Bollywood Closet will not be liable for any delay in delivery owing to delay by Border/ customs clearance, Delay caused by Courier company.
  2. If you have an urgent deadline, you need to let us know via at least two methods of communication: 1. email 2. text 3. notes in web order.

SHIPPING PROCESS

  • Once you place an order online, you will receive an order confirmation email.
  • Once your order is processed, you will receive a second email with your tracking information.
  • For security purposes, we require a signature on all deliveries.

*Business days are weekdays (Monday- Friday) only.

POST OFFICE BOXES

The Bollywood Closet does not ship to P.O. boxes.

Also be aware that all shipments to any Hotels/ Colleges/ Schools/ Hostels/ Corporates are placed at the customer’s risk. If the institutes warden/ incharge does not accept your package or it is refused for any reason, The Bollywood Closet will under no circumstances issue a refund or credit to the customer’s account, nor shall The Bollywood Closet attempt re-shipment of the same order.

HOLIDAYS

We do not process or ship orders on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. All orders will be processed on the following business day.

We are here to help. If you have any questions about our shipping policy, please contact our Customer Service 678-200-2725 Monday – Friday, 9:00 am – 5:30 pm, ET or send us an email.

Incorrect or incomplete address

Some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees & not The Bollywood Closet. Please make sure your shipping address is correct.

What if any delays

If, for any reason, there is going to be a delay in shipping because an item is out of stock or If there is an unusual delay in filing an order, we will notify you by e-mail and for the same no compensation will be given.

Due to natural calamities like Snowfall, Flood, Earthquake, Tsunami etc. In such circumstances, we would not be able to deliver products on time.